Q: How do I place an order?
- Please drop us an email via our contact form, and we will be in touch within 24 hours! For faster response, please WhatsApp us at 8383-8652.
Q: What information do I need to provide regarding my order?
- It would be very helpful to let us know:
- The date of your order
- Number of people to cater for
- Colour/ flavour/ design customization
Q: How far in advance do I need to place my order?
- Please place and confirm your orders 5 days before your intended collection/ delivery date. Last minute orders (less than 48 hours notice) may be subjected to additional charges.
Q: How do I confirm my order?
- Your order is confirmed only when we have received 50% non-refundable deposit of the order amount.
Q: Where can I collect my order?
- You may self-collect your order from us along East Coast Road. Please send us an email or WhatsApp to arrange a collection date and time.
Q: What are your delivery charges?
- Delivery is $15-20 (depending on location) for ala-carte orders of single-tier cakes and desserts.
- We offer free delivery for two tier and three tier cakes to residential areas*. The following areas are not included for free delivery (usual delivery charges of $15-$20 apply).
- Sentosa
- Office buildings
- Shopping centres
- Hotels
- Residential address* located within ERP zone
- Other offices/shops located within ERP zone
- Addresses in Kranji, Sembawang, Yishun, Lim Chu Kang, Jurong, Tuas and Boon Lay.
- We regret that we are unable to deliver to military installations or oil refineries.
Q: Can you make an exact replica of a cake I saw in a photo?
- We can create a cake based on a requested design, however do note that colours, placement and figurines will vary as our cakes and decorations are all handmade. If you would like an exact replica of a cake done by another vendor, please approach them instead.